General Manager – The Drove Brewers Fayre, Newhaven
Reporting to the Regional Operations Manager, our General Managers play a pivotal role in the success of the business. It’s all about building a winning team and delivering a consistently great experience for every guest.
It takes a strong, engaged team to deliver a best‑in‑class restaurant experience, so you’ll be responsible for:
Key Responsibilities
- Recruiting, onboarding, and inducting new team members
- Inspiring, developing, and leading your management and front‑of‑house teams to drive engagement and retention
- Maximising revenue through sales analysis, forecasting, and seizing commercial opportunities
- Taking full accountability for controllable costs and overall site P&L
- Supporting the Regional Operations Manager in delivering long‑term business objectives
- Driving individual and team performance through regular one‑to‑ones and clear objectives
- Thriving in a high‑volume, fast‑paced environment with strong attention to detail
- Leading by example with clear passion for the Brewers Fayre brand and its values
- Ensuring brand standards, health & safety, and compliance are met at all times
- Demonstrating a genuine commitment to achieving outstanding guest satisfaction measures
What We Offer
We want you to be the best, so we’ll give you the tools, insight, and autonomy to manage labour and cost margins effectively. From there, it’s over to you