At Whitbread, our people are the driving force behind everything we do. With over 35,000 team members across the UK, we’re committed to creating exceptional experiences for both our guests and o...
At Whitbread, our people are the driving force behind everything we do. With over 35,000 team members across the UK, we’re committed to creating exceptional experiences for both our guests and our colleagues. Our in-house Pension Team plays a vital role in supporting our workforce, ensuring our pension schemes are well-managed, compliant, and meet the needs of our people. Working closely with People, Finance, the pension scheme trustee and external partners, they help guide employees through their retirement planning journey with clarity and confidence.
We’re now looking for a Pensions Specialist to join this dynamic team. In this hands-on and varied role, you’ll support the Head of Pensions Delivery in providing high-quality executive support to the Trustee Board, inputting into papers and managing Trustee meeting actions. You’ll also own the annual communications plan and be the first point of contact for pension scheme members as well as providing analytical support. This is a fantastic opportunity to grow your career in pensions management, where no two days are the same and your work will make a meaningful difference to tens of thousands of current and former colleagues across Whitbread.
Role: Pensions Specialist
Contract Type: Full-Time and Permanent
Salary: Up to £45,000pa (for the right experience)
Location: Whitbread Court, Houghton Regis, Bedfordshire and hybrid working with coming to the office a minimum of 3 days a week
Why You’ll Love It Here
- Individual Private healthcare
- Up to 10% matched pension
- Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
- Annual Incentive of up to 15% Bonus
Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/
What you’ll be doing:
- Work with the Head of Pensions Delivery to provide executive support to the Trustee Board and Benefits Sub-Committee, including drafting agendas and minutes as well as inputting into internal, & co-ordinating external, papers
- Lead the delivery of the annual pensions communications plan and contribute to member communications
- Manage the pensions mailbox and respond to member queries with clarity and care
- Act as the first point of contact for the third-party administrator, ensuring timely and effective issue resolution
- Provide analytical support
- Deliver pensions subject matter expertise
What you’ll need:
- Strong understanding of how pension schemes operate and the legislation that governs them
- Awareness of data protection and its importance in managing sensitive member information
- Familiarity with project management principles and how they support effective delivery
- Knowledge of pension scheme administration and governance
- Excellent communication skills with the ability to build relationships across all levels and with external partners
- A proactive self-starter who takes initiative and works well independently
Be part of our People Team at Whitbread
People are at the core of our business. Making memorable experiences for guests takes skill, understanding and adaptability, all skills that our people bring. It’s thanks to them that we’re where we are, and we want that to continue. Bringing the right people into the business and supporting their development is in the hands of the People team. Getting it right means creating an environment where everyone can thrive, individuals, teams, our guests and our brands
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 103844-4492
Advertised: 17 Sep 2025
