The digital arm of hospitality giant Whitbread. And what's interesting about us is that while we do big work that betters the online experiences for millions of customers every day, we do so in an environment that you'd expect from the latest Shoreditch start-up to open its doors. It's a contradiction, but it's one that works.
Premier Inn is said to be Britain’s best host. We’ll take that. But just so you know, that promise of care extends well beyond our customers. We approach you and your career in exactly the same way. Looking after you in a way you could get used to, surrounding you with good people - both in the sense of how they work and how they are as humans – and challenging you to create great things in our hard-working yet fun-loving culture.
It's going to be great. For a start, we’re being invested in. Whitbread is on the path to becoming a digital-first organisation – and we’re the ones that are going to make that happen. After all, customer journeys with us start way before they check-in, so we need to make those digital experiences as satisfying as possible.
Here our artists, imaginers, wordsmiths and strategic gurus create work that’s seen by millions, in the most friendly, relaxed environment you can imagine
This is the place for those that deal in all things data. It’s where you’ll find the digitally minded folk that make the inherently complex seem oh so simple.
Our Developers never stop searching for ways to make it simpler for our customers to interact with us online.
This is where our Digital Marketeers make sure our customers come to us and forget the competition. It’s a tight, talented team with digital work that reaches far and wide.
Just like in our hotels, our customers’ experience must be great online. Our UX team ensures that this is the case, always working with pixel-perfect precision.
Creatives, copywriters, designers and strategists make up this team. It’s a close-knit group that creates compelling work that’s easy on the eye. So, if creativity is your thing, working with us could well kick off a digital career in a company that engages with millions each month.
You think big, have an artistic eye, and a love for creating compelling communications.
Make everything we create online look and sound fantastic, engaging and delighting customers when they view our content.
To make all of our sites stand out, and feed a distinctive brand flavour into the functionality of the site.
We're currently on the lookout for Brand Copy Writers, Digital Copy Writers and Graphic Designers.
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Data and digital are synonymous. We need to have eyes on our data to ensure our sites are doing as best they can, every step of the way. It’s this department that gives us clarity on how we can be even better. If you speak data like a second language, you’ll fit right in.
You’re used to managing big data parcels, and have impressive analytical skills coupled with a real love of innovation.
Helping to drive our trend-bucking growth – and build on our increasingly global profile through the invaluable knowledge you’ll provide.
Translate big data into innovative solutions that keep our digital offering out in front.
Right now, we want Metadata Managers and Data Analysts.
Software Engineer (AEM)View role
We have an exciting opportunity for a Security Analyst within our newly created Security Operations Centre at our Dunstable head office.View role
We are looking for a breakfast chef to join our team at Premier Inn London Bridge ! Previous experience would be appreciated but if not we will complete a full taining with you £9.46 per hourView role
Front and Back End Developers, Mobile Developers, Solution and Enterprise Architects, Testing professionals and Apps teams with iOS and Andriod skills all work here. It’s a place where a start-up mentality meets the challenge of providing solutions for a billion pound business.
We need agile thinkers and digital innovators who want to keep on learning, keep on improving and keep on challenging themselves to create the exceptional.
Contribution to business
98% of our revenue at Premier Inn comes through our websites, apps, and Business Booker tool. Which means our Developers are at the heart of driving our business.
To keep improving our apps, websites and online tools, so that our customers can book a room, or a table in the blink of an eye.
QA EngineerView role
Senior Software EngineerView role
Software EngineerView role
Senior QA EngineerView role
From Channels Managers to PPC Executives, our Digital Marketing team is made up of experts who take pride in optimising our online presence each day. If you have marketing on the mind, you might enjoy working with some lovely people, on one of Britain’s best-known hotel brands.
A strategic mind and impressive analytical skills, coupled with the creative flair needed to really innovate.
You'll make a huge impact on the performance of our websites – and the uptake of our 72,000 rooms.
To make sure we’re at the forefront of digital marketing in the hospitality sector – and beyond.
We’re after Channels Managers, Senior PPC Execs and PPC Execs.
Head of Digital MarketingView role
In our business, the User Experience is super important – both online and off. That’s why our UX people get the chance to work directly with end-customers, to make sure they can do their best work. It’s an added challenge that makes their job even more interesting. If that sounds like something you fancy, check out these roles.
An in-depth understanding of how people think, act and interact online - as well as the ability to translate this into the best UX solutions.
Helping ensure the very best online experience for hundreds of thousands of customers across the world – so they just keep on coming back.
To make sure that our website and Apps are a pleasure to use on every device, for every single target audience.
We're looking for people in Senior Digital Customer Experience and Marketing Designers.
Product Designer (UI)View role
UI DesignerView role
UI DesignerView role
Premier Inn is the UK's largest hotel chain - and we are its digital hub. That would provide more than enough rewarding work to be getting with, but, on top of that, we also deal in all things digital for some other brilliant British hospitality brands, under the Whitbread umbrella. It's an impressive list. Brewers Fayre, Beefeater, Cookhouse & Pub, Bar and Block, Thyme and Table Table are all part of the family.