Senior IT Transformation Manager

About the role:

• Lead the transformation agenda for the IT function, mobilising and facilitating a senior cross-functional group of SMEs to deliver the ‘transformation plan’, covering accountability for:
  • Whitbread’s IT Vision
  • The function’s Working Principles by working closely with each of the ITLT to create and embed a cohesive and integrated set of working principles
  • A comprehensive and robust RACI
    • Defined R&Rs across all key roles
    • All communications required related to these
    • Close mapping to all governance and PMO processes and tools
    • Improving efficiency and effectiveness
  • Establishing and managing the governance and structure for all IT communications, creating and championing regular communications channels via multiple mediums and ensuring the function has a communications ‘heartbeat’
  • Establishing and manage the governance and structure for all IT comms, creating and championing regular comms channels via multiple mediums and ensuring the function has a comms ‘heartbeat’
  • Establishment and oversight of the supplier management process ensuring its applied consistently across the division
  • Current and future planning for the ‘Transformation’ plan, embedding the ‘People Plan’ within that plan
  • Drive the plan for enabling functional aspirations and priorities (i.e., where do we want the function to be in 3 years, and how do we get there)

What you’ll be doing:

• Review, design, and execute on improvements to organisational structure
• Improve and create processes and coordinate organisational procedures for optimised efficiency and productivity
• Manage third-party supplier relationships
• Take responsibility for financial and budget management as well as resourcing for Digital Technology
• Manage financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analysing variances and initiating corrective actions
• Acting as the facilitator/conduit to communicate wants, needs, concerns, ideas from staff to the Head of Digital Technology in an effective and efficient way.
• Attending meetings and calls on the behalf of the Head of Digital Technology if they are unavailable

What you’ll need:

• Strong technology and Change Management knowledge and ability to adapt new skills and techniques as they emerge in the fast-moving digital technology sector
• Staff development and coaching – respected by peers, actively participates in training and mentoring
• Experienced in planning and leading strategic initiatives
• Experience delivering change within both programme and operations management
• Ability to manage multiple workstreams, assign and manage work activities, meet deadlines and deliver reporting in a timely and effective manner
• Advanced negotiation skills
• Experience with budget management and cost control

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Whitbread is an inclusive employer. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We welcome your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as gay, lesbian, bi-sexual, trans sexual, non binary or use another term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.