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Digital Performance Analyst

Contract type: Permanent

Category: Various

Location: London Holborn

Digital Performance Analyst , Full-Time and Permanent. A14 Location: Holborn, London (EC1N 2TD) Hybrid with a minimum of 3 days a week in the office.

Job Overview: 

As the Digital Performance Analyst, working in Tech Ops, you will play an important role by providing insightful analysis by using Observability tools (ongoing training will be provided), into the heartbeat and performance of Whitbread’s digital estate and a crucial part to the ongoing development and health of digital platforms.

You’ll be able to develop your stakeholder management experience as you’ll be working closely with our internal stakeholders and external providers and using your monitoring experience and knowledge, you will be providing reports and advise on the performance of the underlying Whitbread platforms, and its impact on both customers and operations.

*Full information is detailed in the attached job description.

Download File Performance Analyst v1.0 (002) JD.docx

Minimum Skills/Experience Required:


  • Comfortable working with data -  analysing and problem solving
  • Managing the day-to-day relationship and consultancy with monitoring providers
    Ensuring best practices are followed


  • Passion for all things digital
  • Confident in constructing and monitoring a backlog 
  • Ability to work under pressure with priorities changing


  • Bonus: Up to 10% company performance related bonus
  • Healthcare: Individual BUPA healthcare
  • Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands
  • Company Share save Scheme: Share in Whitbread’s continued success.


We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 829680-2028
Advertised: 04 Jul 2024
Application closed: 02 Aug 2024

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