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E-Commerce Analyst

Contract type: Permanent

Category: Customer Marketing

Location: Dunstable

We have a new opportunity for an E-Commerce Analyst in our Whitbread Restaurants team. This role is expected to provide critical analytical decision support that will ultimately drive improved sales a...

Role: ECommerce Analyst

Function: Whitbread Restaurants

Location: Dunstable - we have a fantastic hybrid working environment, you’ll need to be in the office at least 2 days per week but the rest of your week can be flexible to what works best for you and your role.

Employment Type: Permanent, Full Time

We have a new opportunity for an E-Commerce Analyst in our Whitbread Restaurants team. This role is expected to provide critical analytical decision support that will ultimately drive improved sales and gross profit performance for six Whitbread Restaurant Brands.

What you will be doing:

  • Data driven evaluation of commercial initiatives and projects
  • End-to-end support to ensure commercial initiatives are fully
  • Understood and to minimise any risk associated to their delivery
  • Support analysis within testing and iterative optimisation workstreams
  • Championing the use of digital data sets and tools to colleagues outside of Digital Analytics

Why we’d love you to apply:

  • Understands how projects are set-up and managed
  • Basic understanding of retail ecommerce including internet advertising and customer retention
  • Outstanding academics (strong A-level and 2:1 from a leading University) in a science/ engineering/economics/maths discipline OR relevant academic qualification with related work experience (e.g. apprenticeship, National Diploma etc)
  • Advanced excel, basic statistical techniques
  • Highly numerate, ability to manipulate and draw conclusions from data
  • Highly committed and willing to learn
  • Ability to prioritise and manage workload
  • Clear communication of insights and reports and not afraid to be challenged by stakeholders
  • Experience (minimum 1 year) of working in a highly analytical role – corporate or consulting/ professional services

We’re 1,200 hotels and restaurants in the UK, Germany and the UAE, but we’re more than that. We’re the 35,000 people supporting our brands every day. The ones sourcing the nation’s favourite breakfast, plating up family favourites, and the great night’s sleep guaranteed people. We’re also always preparing for new openings, looking ahead and revamping our online presence. We do it for our guests, and it’s the details that keep them returning time and time again. We could be at the end of their road, their trusty choice for business trips, or we could be the place they associate with big celebrations up and down the country. We’re a constant in a changing world, and we’d love you to join us. Bring your energy, ideas and sense of fun, we’re waiting and so are our brands. #

In return, we will offer you:    

  • An annual Whitbread performance incentive worth up to 10% of base salary  
  • An optional contributory pension matched up to 10% 
  • BUPA healthcare 
  • Up to 60% discount on Premier Inn stays and a regular 25% discount in our Restaurant brands  
  • Access to Whitbread’s Save As You Earn scheme, with a fantastic 20% discount on Whitbread shares 
  • Recognition for service anniversaries, starting from 1 year 
  • Access to a range of discounts from everyday brands 
  • Charity donations through our Give and Match and Raise and Match schemes 
  • A collaborative work culture that focuses on enabling your success and continuing your personal development 
  • Hybrid working and a genuine flexible working policy 

#LI1-MS

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as lesbian, gay, bi, trans, and non-binary or those who use a different LGBTQ+ term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.

Job ref: 785910-1629
Advertised: 29 Sep 2022

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