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Management Capability Specialist

Contract type



HR Including all specialist functions



Management Capability Specialist

Role: Management Learning & Development Lead
Function: HR
Location: Dunstable, we have a fantastic hybrid working environment, you’ll need to be in the office at least 2 days per week but the rest of your week can be flexible to what works best for you and your role
Grade: B16

We’re Whitbread, home of Premier Inn, the UK’s largest hotel chain, as well as some of the nation’s favourite go-to restaurants, Beefeater, Brewers Fayre, Table Table and Bar + Block.  People are at the centre of everything we do, whether it’s our guest or the amazing team who deliver the best experience day after day. 

The Talent & Capability team are a vital part of this, by supporting our team with the best learning experiences and ensuring that everyone has the opportunity to develop their career, wherever it might lead.  This newly created role will act as the conduit between Talent and Management Capability to identify the management development requirements that will support our continued growth and success.  You’ll be developing and implementing management development programmes across our hotels, restaurants and Support Centre.

Inside the role:

  • Design and implement leadership and management skills and behaviours as part of a structured framework to optimise management performance, balancing training intervention and self development.
  • Working closely with the Talent team to utilise the talent cycle and succession plan to support the delivery of management development activity.
  • Increase capability of Line Managers and HRBPs to support the ongoing development of their teams.
  • Using data and insight to lead decision making around ongoing development of learning interventions, working closely with functional leaders and HRBPs to ensure learning activity is effectively positioned and completed.
  • Ensure that your personal knowledge bank is continually updated so that our management development is best in class and aligned to the long term business model.

Open to You: 

  • You are both passionate and knowledgeable about learning and development, with a sound knowledge of L&D models, techniques, and practise.
  • Have proven experience in the effective design and implementation of management development and capability programmes.
  • Can work in a matrix style to build effective relationships across the business to ensure that development is delivered continually throughout the employee journey.
  • Have a curiosity about talent and a desire to ensure that all our development is supporting the management team to become high performing.

As we said earlier, People are at the core of our business. Making memorable experiences for guests takes skill, understanding and adaptability, all skills that our people bring. It’s thanks to them that we’re where we are, and we want that to continue. Bringing the right people into the business, and supporting their development is in the hands of the HR team. Getting it right means creating an environment where everyone can thrive, individuals, teams, our guests and our brands.

In return, we will offer you: 

An annual Whitbread performance incentive worth up to 30% of base salary  
An optional contributory pension matched up to 10% 
Family BUPA healthcare 
Up to 60% discount on Premier Inn stays and a regular 25% discount in our Restaurant brands  
Access to Whitbread’s Save As You Earn scheme, with a fantastic 20% discount on Whitbread shares 
Recognition for service anniversaries, starting from 1 year 
Access to a range of discounts from everyday brands 
Charity donations through our Give and Match and Raise and Match schemes 
A collaborative work culture that focuses on enabling your success and continuing your personal development 
Hybrid working and a genuine flexible working policy 



Whitbread is an inclusive employer. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We welcome your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as gay, lesbian, bi-sexual, trans sexual, non binary or use another term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.

Job ref:



13 May 2022

Applications close:

29 May 2022

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