This is a part time and full time opportunity to become a Guest Relations Advisor in our team, these are resilient individuals that have the customer at the heart of everything they do. Able to deliv...
Role: Guest Relation Advisor
Hours: 30 hours & 37.5 hours (subject to future changes, full flexibility required)
Salary: New Salaries for 2022 - £20,500 pa + monthly incentives and financial reward, raising up to £23,000 after progression.
Employment Type: Fixed Term Contracts with excellent opportunities across Whitbread starting June 2022.
Our Guest Relation Advisors are on the frontline supporting our customers experience whilst visiting one of our 1200 hotels! You will be handling a high volume of calls and emails, each conversation different to the next so it never a dull moment. As part of a resilient team, you will be solution focused to ensure out guest get the best experience possible
Your wellbeing is priority and is why we have created a Covid secure environment and adjusted our operating hours from Monday – Friday, 9am-5pm (subject to future changes so full flexibility is required)
What you will be doing:
What we are looking for:
So, if you see yourself inspiring our guests, driving revenue for our hotel and restaurant brands and being part of the Premier Inn family, we would love to hear from you today. Come and be part of our Contact Centre community.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons
Whitbread is an inclusive employer. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We welcome your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as gay, lesbian, bi-sexual, trans sexual, non binary or use another term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.
13 May 2022