Support Engineer - Azure Monitoring

Support Engineer - Azure Monitoring | Dunstable | Permanent

We have an exciting opportunity to work as part of our rapidly growing data engineering team, who build products and services for Premier Inn.

We are the UK's leading hospitality company, a FTSE 100 organisation with almost 30,000. Owning successful brands such as Premier Inn and hub by Premier Inn, we have over 850 hotels - which is over 80,000 bedrooms - across the UK, Germany and the Middle East (with a committed pipeline of over 20,000 more). We’re also proud to own over 420 restaurants across the UK including Beefeater and our newer brands Bar + Block and Cookhouse & Pub. With exciting plans to innovate and grow our core UK and international business, we always keep our customers at the heart of what we do.  There has never been a more exciting time to join Whitbread!

About the role:

Support data-based decision making and analytics capabilities by ensuring quality, robust and auditable data processes are in place through consistent monitoring, trend analysis and proactive remediation measures to address root causes added to product backlogs. Ensure quality management dashboards through engagement with business and BI stakeholders representing Data CoE delivery teams.

What you’ll be doing:

• Maintain and manage high quality data structures and support provision, consistency and quality of data.
  Active communication and engagement on data quality with both technical and functional stakeholders
• Represent system and data development change with technical teams, acting the product owner for monitoring and performance across Data CoE.
• Governance of published, productionised reporting and data extract environments.
• Act as the conduit between functional business change, BI team and the evolving requirements of BI products managed and supported by Data CoE.
• Create, refine, implement, document and maintain monitoring policies and processes for successful monitoring of data pipelines and infrastructure.

What you’ll need:

• 2 years + experience in a support role, mainly around monitoring (specifically azure monitoring) 
• Track record in delivering successful data systems change through quality control and robust testing processes.
• Experience across a range of auditable testing scenarios.
• Experience of implementing and using monitoring tools such as datadog, solarwinds, appdynamics etc.
• Demonstrable experience of defining and maintain monitoring and logging policies and processes for data platforms.
• Strong/intermediate Tableau and PowerBI skills.
• Understanding of cloud-based architectures such as Azure.

Whitbread is an inclusive employer. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We welcome your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as gay, lesbian, bi-sexual, trans sexual, non binary or use another term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.