Returning User Login

Financial Controls Manager - Risk & Process Improvement

Contract type



upto £65,000



Passionate about process improvement and business partnering, this is an excellent opportunity for a qualified accountant to join our Financial Controls team and support our controls and risk activity...

Financial Risk & Control – Process Improvement Manager
Based out of Whitbread Court, Dunstable
Up to £65k DOE plus excellent benefits package including Car/Allowance and annual bonus up to 30%

The Role:-

As part of our Risk & Controls finance team, this new senior appointment will report into our Financial Controller (Rick, Controls & Compliance). Passionate about process improvement, you’ll be tasked with shaping, developing and embedding our control and risk frameworks; focusing across diverse areas including our IT General Controls framework for key financial systems, controls around third party service providers and controls covering GDPR.

What you will be doing:-

This new role aims to support Whitbreads’ vision on Financial Controls. Improving our operation and design of controls – and to champion the value that these give to Whitbread. We’ll trust you to identify and improve new and ongoing processes across our organisation, continuing and developing a robust controls environment for all key areas of the operational side of our business.

Business Partnering effectively across a variety of business areas up to Director level, you’ll have the opportunity to influence on best practice, and encourage decision making that will improve the efficiency and effectiveness of our controls. Combined with embedding suitable frameworks within all new projects, you’ll nurture a best-in-class environment that supports our accounting centre to deliver exceptional reporting for our FTSE 100 business.

This is an exciting time to join Whitbread as we enter a period of substantial innovation and growth; our finance function aims to provide the best partnering and support to the wider business through relationship building, process enhancements and continuous improvements. This highly-visible role will reward your passion and enthusiasm for your chosen specialism with a supportive environment that encourages professional growth and ongoing career development.

Why we would love you to apply:-

  • You’re a qualified ACA Accountant with a practical understanding of the core principles of end-to-end financial processes, combined with a broad understanding of Control Design & Implementation, Risk Evaluation and Business Processes.
  • You have excellent interpersonal skills and are confident to partner a diverse set of stakeholders - building relationships and shaping operational decision-making through effective influencing and challenge.
  • Well-rounded technical expertise should underpin your enthusiasm for continuous improvement and knowledge of Risk and Controls to maintain an agile approach to trouble-shooting and organisational challenges.
  • A true people-person, we’ll expect you to have authentic leadership and coaching skills in order to get under the skin of this new senior role.

A bit about us:

Premier Inn is the UK’s largest hotel chain and is part of the UK’s leading hospitality company in the FTSE100, Whitbread PLC. With over 750 hotels and more than 60,000 rooms across the UK and Ireland, we have grown rapidly, and have been named the UK’s top rated hotel chain by the Which? Hotel Chain Report 2018. We have set ambitious growth plans and by 2020, we plan to increase the size of Premier Inn to around 85,000 UK rooms, as well as expanding our international presence to 50 hotels.

Whitbread Restaurants form a significant part of our leading hospitality company and includes our much-loved brands; Table Table, Beefeater, Brewers Fayre, Whitbread Inns and our new concepts, Bar + Block and Cookhouse & Pub. We serve over 50 million meals a year in our restaurants, ‘Serving Up Great Memories’ for our customers.

We are fully committed to growing legendary brands through building a strong customer heartbeat and innovating to stay ahead. We are dedicated to our core values; being genuine, confident and committed, and are proud of our winning teams, who make everyday experiences special for our customers.


Our core business has changed over the years, yet we remain true to Samuel Whitbread’s founding spirit to put our people first, focus on the customer, and recognise that progress comes from innovative thinking. This is reflected in our Vision and Values. 


Our values underpin everything we do at Whitbread, across all our brands: 

  • Genuine - we really care about customers
  • Confident - we strive to be the best at what we do
  • Committed - we work hard for each other

We would love you to join us on this exciting journey!


Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation. We are open to flexible working and, where possible, will try to support this.

Job ref:



19 Dec 2018

Applications close:

18 Jan 2019

You might also be interested in

Finance Business Partner


View vacancies

We’re shaking up the steak world and offering you a fresh + exciting approach to dining out.

Find out more

Our first brand and still one of the UK's best loved restaurants.

Find out more

Our aim is - 'To serve the nation's favourite pub food, at great value prices, in a family friendly environment.'

Find out more

Cookhouse & Pub, a great place to get together.

Find out more

Home of happiness. Our coffee is loved. Our stores are warm and inviting.

Find out more

hub by Premier Inn is a smart new concept in urban hotels.

Find out more

Is it our beds, our food, our great value or our people that people love so much?

Find out more

Table Table is the perfect place to get together with family and friends.

Find out more

We serve up delicious dishes full of seasonal flavour and a variety of drinks including local cask ales.

Find out more

We get to serve an amazing 25 million customers each month in the UK.

Find out more